Membership FAQ - Frequently asked questions:
Do you offer casual memberships or concessions?
Configure Express is a members only facility. There are no casual memberships. However we do have short term memberships with our 13 week Break weight loss programme. Our research has shown that members take at least three months to adjust to working out and after this time, fitness and well-being changes start to become noticeable. We offer memberships from 6 months.
If I am out of town can I use other Configure Express gyms?
Yes. Configure Express has a reciprocal membership so you can visit any of the 30 Configure Express gyms throughout New Zealand. Some of the smaller gyms may require bookings for classes.
How will I know what to do at the gym? Will I have help?
Configure Express has professional staff dedicated to making sure that you reach your personal goals. Initial appointments ensure that our staff works with you providing you with a wellbeing assessment, familiarization of our circuit training Exertrak system, and cardio and abdominal tutorials in the gym.
All members’ progress is regularly assessed by the staff.
What if I forget what to do?
Our staff is dedicated to helping you and is always on hand to assist you.
Are there any men at the gym?
No. We are truly an all women’s environment with experienced female staff who know and understand women’s fitness.
What are the facilities like?
As our gyms are members of a franchisee they maintain a high standard. Cleanliness is an important element in our gyms.
Is there car parking?
Configure Express gyms are often located in malls throughout the country and there is plenty of car parking. Please see individual facilities for more information.
I have never been to the gym before so what can I expect?
Configure Express understands women and their varying needs. As a first time member you will be treated with respect and empathy in our relaxed all-women environment.
I’ve been to gyms before and have not continued!
Our fitness consultants will work with you initially to establish regular gym visits and develop what we call consistent fitness behaviour. You also have the opportunity of regular one-to-one training sessions with our instructors to ensure that you are enjoying yourself and gaining the benefits that YOU want.
What can I expect from starting a fitness regime?
You can expect to feel better, improve your health, tone up and have increased fitness levels. Configure Express staff work with you so you can reach your well-being goals.
What if I lose my motivation?
Our Express circuit workout is only 30 minutes, which means you don’t have to be in the gym for long periods of time. We can also provide you with a wide range of workouts and schedules to keep you motivated within your Exertrak and exertone programmes.
How many times a week should I visit the gym per week?
All members have initial appointments. We define how many times you should visit per week to establish consistent fitness behaviour. How many times you visit depends on lifestyle, occupation and your current fitness levels. It depends on YOU.
What is circuit training?
Circuit training is alternate cardio and weights training which provides muscle conditioning and increased aerobic fitness. Exertrak is a 30-minute plan, which has been specifically designed to deliver a total body workout. Exertrak is available in all Configure Express gyms through-out New Zealand
What other services could I expect?
Additional services can include upper and lower body tutorials, abdominal, stretch and Swiss Ball tutorials. All are FREE! We aim to delight you with knowledge, service and value. A range of classes is also available at NO extra charge, including Yoga and Pilates.
Can I do just classes?
Yes. Classes are included in your membership at no extra cost. We limit the numbers for each class to ensure that you enjoy the optimum level of attention from the instructor. We recommend a mixture of Exertrak and classes for the most benefit. Both are included in all memberships.
Can I transfer my membership?
Yes. You can transfer your membership to any other Configure Express in New Zealand. Please ask your gym for details. Some promotional rates may not be transferable and the local rate at that time can be quoted. A nominal transfer fee will also apply. Memberships are not transferable to another person.
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